User Guide 1500 Matrix Printer
Introduction Features1-2FeaturesKey printer features and options are listed in the next two sections.• Software compatibility. The printer operates w
Parallel interface InterfacesB-2Parallel Interface Pin AssignmentPin No. Signal In/Out Pin No. Parallel In/Out1 nSTROBE In 19 Signal GND2 D
Interfaces Parallel interfaceB-3Compatible modePin No. Signal name Direction Description1 nSTROBE Input This signal is a strobe pulse for readi
Parallel interface InterfacesB-4Nibble modePin No. Signal name Direction Description10 PtrClk(nACK)Output Reverse data transfer phase: This sign
Interfaces Parallel interfaceB-5Data Transmission TimingIn unidirectional mode (conventional Centronics interface), this printer guarantees the re-ce
USB interface InterfacesB-6USB interfaceThe USB (Universal Serial Bus) interface has the following features:• Full compliance with the Universal Seri
Interfaces USB interfaceB-7Configuration DescriptorInterface Descriptor Alternate SettingOffset Field Size Value Description0 bLength Byte 0x0
USB interface InterfacesB-8Endpoint 1 DescriptorEndpoint 2 Descriptor6 bInterfaceSubClass Byte 0x01 Subclass code (Printer sub-class).7 bInterfa
Interfaces Serial interface (option)B-9Serial interface (option)Your printer’s optional serial interface supports the RS232C specification. The signa
Serial interface (option) InterfacesB-10Serial Interface TimingsReady/Busy1. Data received when DSR is low is considered invalid and will be discarde
Interfaces Serial interface (option)B-11Data received when DSR is low is considered invalid and will be discarded.CTS is required in order for the XO
Introduction1-3Symbols usedImportant information is highlighted in this manual by three symbols.NOTE: A note is a tip or extra information that may be
Serial interface (option) InterfacesB-12Serial Interface Error HandlingThe serial interface recognizes the following errors:• Parity Error• Framing E
Interfaces Serial interface (option)B-13Data ratesThe interface supports the following data rates.• 4800 bps• 9600 bps• 19200 bps• 38400 bpsSupported
Serial interface (option) InterfacesB-14HandshakeHandshaking in the serial environment is most commonly handled by software and/orhardware. The manip
Interfaces Serial interface (option)B-15Configuring the serial interface of the PCDOS mode/Command lineTo use the serial interface of your PC, you mu
Auto Select Interface InterfacesB-16Auto Select InterfaceThe printer can receive data transmitted either a parallel interface or a USB interface asst
C-1CCommand SetsThis appendix describes printer commands and their parameters.This printer has the following resident command sets (Emulations):} EPSO
24 wire printer Command SetsC-2Printer basic functionsGeneralI/F USB 2.0 Full SpeedIEEE1284 Nibble ModeEmulation IBM Pro printer XL24EEPSON ESC/P2
Command Sets 24 wire printerC-3EmulationCommand listIBM modeThe printer supports the commands shown below.Command sequence FunctionHorizontal positi
24 wire printer Command SetsC-4ESC O 1BH 4FH Cancel automatic perforation skipESC [ \ 1BH 5BH 5CH Set vertical unitsESC ] 1BH 5DH Reverse line
Command Sets 24 wire printerC-5Command sequence FunctionBitimageESC K 1BH 4BH Normal density bit image graphicsESC L 1BH 4CH Dual density bit im
Introduction Important safety instructions1-4Important safety instructionsRead the following instructions thoroughly before starting up your printer
24 wire printer Command SetsC-6EPSON modeThe printer supports the commands shown below.Command sequence FunctionHorizontal position controlBS 08H
Command Sets 24 wire printerC-7Command sequence FunctionCharacter attributesSO 0EH Double-Wide Printing 1 LineSI 0FH Select Condensed ModeDC2 1
Command sequence FunctionDownload and character code settingESC 7 1BH 37H Enable Upper Control CodesESC : 1BH 3AH Copy ROM to RAMESC R 1BH 52H
Command Sets 24 wire printerC-9Printer unique commandsEpson emulationESC DLE @ Pn A1 A2 P1 P2 P3P427 16 64 Pn A1 A2 P1 P2 P3 P4Set multiple print pos
24 wire printer Command SetsC-10IBM emulationESC DLE @ Pn A1 A2 P1 P2 P3P427 16 64 Pn A1 A2 P1 P2 P3 P4Set multiple print positionsESC DLE A m n1 ...
Command Sets 24 wire printerC-11ESC x 027 120 48Select Utility print modeESC x 127 120 49Select LQ print modeESC { n27 123 nChange emulationESC } NUL
Barcodes Command SetsC-12BarcodesIBM modeAvailable barcode types} CODABAR (NW7)} EAN-13} EAN-8} CODE 39} INDUSTRIAL 2 OF 5} INTERLEAVED 2 OF 5} UPC-A
D-1DCharacter SetsThis appendix provides character sets available for this printer. Available character setsdepend on the emulation selected. They are
IBM Proprinter Emulation Character SetsD-2IBM Proprinter EmulationIBM Set 1 and 2IBM Set 1IBM Set 2
Character Sets Epson ESC EmulationD-3Epson ESC EmulationNational Character SetsThe following fifteen character sets are available: USA, France, Germa
2-12Operating the printerOverviewThis chapter explains how to operate the printer. Topics covered are:• Setting up your printer• Getting to know the p
Epson ESC Emulation Character SetsD-4National CharactersThe following table shows “national” characters that differ with languages. Character co-des
Character Sets Restriction of fontsD-5Non scalable fonts
Restriction of fonts Character SetsD-6
Character Sets Restriction of fontsD-7Scalable Fonts and Code PagesSIDM scalable font T.B.DThe printer does not support all code pages in the all fon
Restriction of fonts Character SetsD-8Script Note 1 Note 1 Note 1 Note 1 Note 1Orator Note 1 Note 1 Note 1 Note 1 Note 1Gothic Note 1 Not
E-1ESupplies and OptionsThis appendix lists the accessories and options available for the printer. Contact your deal-er for information on ordering an
Interface Modules Supplies and OptionsE-2Interface ModulesInterface Order NumberSerial interface module, RS-232C, Sub D 25 pin-f connector 043444Et
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Setting up your printer Operating the printer2-2Setting up your printerUnpacking the printerPlace your packaged printer on a solid base.Make sure tha
Operating the printer Setting up your printer2-3Placing the printerPlace the printer on a solid, flat, surface, ensuring that the printer is position
Setting up your printer Operating the printer2-4Installation procedureWhen the printer is first taken out of thepackaging box, the cover of the print
Operating the printer Setting up your printer2-5Installing the ribbon cassetteProceed as follows to install the ribbon cassette.Only use ribbon casse
Setting up your printer Operating the printer2-6Insert the recess B on the bottom of theribbon cassette into the holding pin C ofthe mounting.Push th
Operating the printer Setting up your printer2-7Connecting the printerChecking the printer voltageMake sure that the device has been set to the corre
TRADEMARK ACKNOWLEDGEMENTS“IBM” is a trademark of International Business Machines Corporation.“EPSON” is a trademark of Epson America Incorporated.“DE
Setting up your printer Operating the printer2-8Connecting the interface cableThe printer by default is provided with a parallel Centronics interface
Operating the printer Printer components2-9Printer componentsThis section describes the major parts and controls of the printer and operations of the
Printer components Operating the printer2-10Rear view1Paper select lever: to select the paper path2USB interface: connect the USB cable here3Parallel
Operating the printer Printer components2-11Internal view1Printhead2Paper thickness lever: to adjust the print gap for different paper thicknesses.3R
Operations of the Control Panel Operating the printer2-12Operations of the Control PanelThis section summarizes status indications and operations of
FontMicroUpTear Off LF/FF Load/Eject Online3 secMicroDownDraftDraft CondensedRomanSans SerifPrestigeCourierScriptOthersTear OffPower /Paper OutOnli
Operations of the Control Panel Operating the printer2-14Font selectionThe printer can print with different fonts. The actual selected font type is d
Operating the printer Paper handling2-15Paper handlingPaper typesThe printer can handle either single sheets or continuous forms. Single sheets, also
Paper handling Operating the printer2-16Loading paperYour printer can process both fanfold paper and single sheets. For information on thesupported p
Operating the printer Paper handling2-17Print Gap LeverThe printer can handle paper with different thicknesses, including multipart forms withup to f
ITable of contentsChapter 1Introduction 1-1Features 1-2Options 1-2Symbols used 1-3Important safety instructions 1-4Safety Precautions 1-4Chapter
Paper handling Operating the printer2-18Fanfold paper Move the paper select lever forward tocontinuous paper position. If necessary, readjust the Pri
Operating the printer Paper handling2-19Unloading Continuous FormsTo unload continuous forms:The printer can retract continuous forms-paper by a reco
Paper handling Operating the printer2-20Single sheetsMove the paper select lever backward toSingle Sheet position.If necessary, readjust the Print Ga
Operating the printer Paper handling2-21Ejecting Single SheetsIf you print using software which inserts a form feed at the end of each page, each she
Paper handling Operating the printer2-22Paper Parking FunctionSwitching from fanfold paper to single sheetsWhen using fanfold paper (push tractor), s
Operating the printer Paper handling2-23Feeding and Positioning PaperPrint Area Definition• Top-of-Form: This value defines the distance between the
Paper handling Operating the printer2-24Continuous formsSymbol Dimensions RemarkA 76.2 ~ 254 Paper widthB ~ 355.6 (Perforation)150 ~ 355.6 (Fold)
Operating the printer Paper handling2-25Single sheetsSymbol Dimensions RemarkA 76.2 ~ 297.2 Paper widthB 9.6 (min) The distance from the rear en
Paper handling Operating the printer2-26Setting the first printing line (TOF)You can use the TOF function for setting the vertical position of the fi
Operating the printer Paper handling2-27Selecting Tear-off modeBy default the “Tear” parameter of the printer is set to “Manual”. If you want to tran
Table of contentsIIPaper handling 2-17Paper types 2-17Paper Specifications 2-17Paper Size 2-17Paper Thickness and Number of Copies 2-17Loading pa
Paper handling Operating the printer2-28Press the FF/LOAD/Micro Feed Up/u key to select the parameter group.Press the PARK/PRINT/q six times.} You ha
Operating the printer Paper handling2-29Using the tractor as pull tractorBy default the tractor of your printer is mounted at the rear and works as p
Paper handling Operating the printer2-30If you switch the printer on again, it autmatically detects that the pull tractor is installed.You can now fe
3-13PrintingThis chapter describes the following typical printing operations:• Starting, stopping, or resuming printing and viewing last printed lines
Starting or Stopping Printing Printing3-2Starting or Stopping PrintingStarting PrintingBefore you start to print, make sure that paper is loaded. Als
4-14Special modeYour Printer has two operation modes:• The Normal mode is used for daily operations like paper handling and printing as ex-plained in
Set-Up mode Special mode4-2Set-Up modeThe Set-Up mode allows you:• To define a printer operating environment for your application software. The print
Special mode Set-Up mode4-3Entering the Set-Up ModeProceed as follows to enter the Set-Up mode:Make sure that continous paper is loaded and the print
Set-Up mode Special mode4-4Overview of the Set-Up ModeYour Printer has eleven function menus in Set-Up mode.When you press the PARK/PRINT/q key or th
Special mode Set-Up mode4-5To select a function from the <FUNCTIONS> menu:Repeatedly press the PARK/PRINT/q key or the TEAR/p key to position t
Table of contentsIIIOverview of the Set-Up Mode 4-4Options with Pre-determined Values 4-6Options with Undetermined Values 4-7Points to Remember 4-
Set-Up mode Special mode4-6Options with Pre-determined ValuesFor some options, you can choose among a limited set of pre-determined values. To se-lec
Special mode Set-Up mode4-7Options with Undetermined ValuesFor top and bottom margin parameters, you can choose among a continuous range ofvalues.Exa
Set-Up mode Special mode4-8Functions, parameters and valuesThe following section introduces and explains all the possible menu settings. Please notet
Special mode Set-Up mode4-9FONT menuParameter Value DescriptionFONT DRAFT, ROMAN,SANS SERIF, COURIER,OCR-B, OCR-A, PRES-TIGE, SCRIPT, ORATOR,GOTHI
Set-Up mode Special mode4-10SYMBOL SETS menuParameter Value DescriptionIBM SET 1/2 IBM SET1IBM SET2Selects if IBM character set 1 (normal)or 2 (ext
Special mode Set-Up mode4-11SET-UP menuParameter Value DescriptionPRINT DIR UNIDIR/UNIDIR(G)/BIDIR/SOFT CONTROLUnidirectional printing is used for
Set-Up mode Special mode4-12INTERFACE menuParameter Value DescriptionBUFFER 2KBYTE/16KBYTE/64KBYTE/128KBYTE/256KBYTESelects the size of the interf
Special mode Set-Up mode4-13NETWORK menuThe following settings are valid for the optional internal Ethernet adapter only.BUSY LINE DTR/RTS/SSD+/SSD-
Set-Up mode Special mode4-14COMMON (PUSH TRAC) menuParameter Value DescriptionPAPER SET COMMONFEED DEPENDApply paper properties to allpaperways or
Special mode Set-Up mode4-15TEAR AUTO 1 SEC/AUTO 2 SEC/AUTO 3 SEC/AUTO 4 SEC/AUTO 5 SEC/MANUALSpecifies the (auto) start time oftear-off feeding. If
Table of contentsIVChapter 6Troubleshooting 6-1Solving problems 6-1Print Quality Problems and Solutions 6-2Paper Handling Problems and Solutions 6
Set-Up mode Special mode4-16FRICTION menuParameter Value DescriptionLPI 1LPI/2LPI/3LPI/4LPI/5LPI Sets the line density in lines per/6LPI/8LPI/12L
Special mode Set-Up mode4-17S-SHEET LD AUTO 1 SEC/AUTO 2SEC/AUTO 3 SEC/AUTO 4SEC/AUTO 5 SEC/MANUALSpecifies the (auto) start time ofpaper loading. If
Set-Up mode Special mode4-18Recalling Factory Settings (RCALL-FACT)Factory settings are those settings pre-selected at the factory. To recall (reset)
Special mode Using the Diagnostic Functions4-19Using the Diagnostic FunctionsPrint Configuration FunctionThis function prints a list of all the print
Using the Diagnostic Functions Special mode4-20
Special mode Using the Diagnostic Functions4-21Printing Test FunctionThe printing test function prints test pages independently of your computer to c
Using the Diagnostic Functions Special mode4-22Hex Dump ModeThe Hex Dump mode prints data and commands in hexadecimal characters and abbrevi-ated con
Special mode Using the Diagnostic Functions4-23Printing Alignment AdjustmentThis function adjusts the alignment of bi-directional printing.In bi-dire
Using the Diagnostic Functions Special mode4-24Adjust the vertical print alignment at Low Speed:Adjustment of Bi-directional Alignment for Low Speed
Special mode Using the Diagnostic Functions4-25Top of Form Adjustment FunctionPrint positions often change gradually when you use the printer over lo
Table of contentsVSerial interface (option) B-9Serial attachment characteristics B-9Signal Description for RS232C B-9Serial Interface Timings B-10S
Using the Diagnostic Functions Special mode4-26Setting of The First Dot Position on the Left SidePrint positions often change gradually when you use
Special mode Using the Diagnostic Functions4-27”xx” is new adjustment value.Exit the setting of the first dot position on the left side mode:Turn the
Using the Diagnostic Functions Special mode4-28Menu accessYou can restrict the access to the Set-Up functions to avoid accidentally changing the Set-
Special mode Using the Diagnostic Functions4-29Setting Setup Mode to Default Value (Standard)This function can initialize the printer to Standard def
5-15MaintenanceYour printer requires very little care. Occasional cleaning and replacement of the ribboncartridge are all that is required (approximat
Cleaning Maintenance5-2Open the cover of the printer and the protective cover of the platen and remove theribbon cartridge. Using a soft vacuum brush
Maintenance Cleaning5-3Cleaning the Paper RollersClean the platen and paper bail rollers occasionally or when stains or smudges appear onthe paper. U
Replacing the Ribbon Cartridge Maintenance5-4Replacing the Ribbon CartridgeIf printing is too light because of ribbon wear, replace the ribbon cartri
Maintenance Replacing the Ribbon Cartridge5-5Installing the Ribbon CartridgeProceed as follows to install the ribbon cassette.Only use ribbon cassett
Table of contentsVI24 wire printer D-7Non scalable fonts D-7Scalable Fonts and Code Pages D-9Chapter ESupplies and Options E-1Supplies E-1Options
Replacing the Ribbon Cartridge Maintenance5-6Insert the recess B on the bottom of the ribbon cassette into the holding pin C of themounting.Push the
Maintenance Replacing the Print Head5-7Replacing the Print HeadIf a specific dot is not printed for all characters, replace the printhead.The printhe
6-16TroubleshootingYour printer is extremely reliable, but occasional problems may occur. You can solvemany of these problems yourself, using this cha
Solving problems Troubleshooting6-2Print Quality Problems and SolutionsPoor print quality or other printing problems are often caused by incorrect pr
Troubleshooting Solving problems6-3The top margin is wrong. The top margin is the sum of the printer’s top-of-form setting, the software-specified t
Solving problems Troubleshooting6-4Paper Handling Problems and SolutionsThe following table describes common paper handling problems and suggests sol
Troubleshooting Solving problems6-5Operating Problems and SolutionsThe following table identifies common operating problems and suggests solutions. I
Solving problems Troubleshooting6-6LED states in error conditionsLEDs light up depending on the following error types.LEDs Status Description Reco
Troubleshooting Solving problems6-7Printer FailuresA user cannot generally resolve a problem involving defective printer hardware. On de-tecting a fa
1-11IntroductionCongratulations on purchasing the Matrix Printer Tally Dascom 1500. The printer is equippedwith a small printhead, which allows printi
Diagnostic Functions Troubleshooting6-8Diagnostic FunctionsThe printer diagnostic functions are printing test, hex-dump mode and printing alignmentad
A-1ASpecificationsThis appendix provides the physical, functional, and performance specifications for yourprinter. It also contains detailed paper spe
Printer specifications SpecificationsA-2Character sets ISO USA, ISO UK, ISO France, ISO Germany, ISO Italy, ISO Swe-den, ISO Norway, ISO Spain, ISO
Specifications Printer specificationsA-3Paper specificationsOnly use paper that corresponds to the paper specifications and test new sorts of paperbe
Paper specifications SpecificationsA-4Print AreaThis section illustrates the recommended print area for single sheets and continuousforms.Continuous
Specifications Paper specificationsA-5Single sheetsNarrow model: Ws 102 to 267 mm (4 to 10.5 in)Hs 76 to 364 mm (3 to 14.3 in)Ls 5.08 to 32 mm (0.2
Paper specifications SpecificationsA-6
Specifications Paper specificationsA-7Paper ThicknessPaper thickness is given by the weight of the paper in either grams per square meter(g/m2) or in
Paper specifications SpecificationsA-8Carbon-backed: Do not use in high humidity environments.Carbon-interleaved: Avoid using single sheets format in
B-1BInterfacesYour printer offers by default the possibility of operating either via a parallel interface oran USB interface. In addition, a serial in
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